New Account Manager Marketplace - Italy

Milan (Italy)
Student / Recent Graduate

The Job

Adeo is the world's third-largest distributor of DIY and decoration products, with more than 30 billion euros in annual sales and 150,000 employees in 15 countries. The group's main brands include Leroy Merlin, Bricoman, Tecnomat, Bricocenter, Weldom, Zodio and Alice Delice. The group recently launched its Marketplace. France and Italy in 2020 and 2021, and Spain in 2022. It is a key pillar of an ambitious plan to transform the entire business and become the world's leading habitat platform. The marketplace helps to expand product and service offerings, improve customer experience, strengthen market positioning, and create a key revenue stream. The Leroy Merlin Italy Marketplace team is looking for a customer-oriented New Account Manager to support the growth of the marketplace. The role offers the unique opportunity to support the growth of small and medium businesses, lead growth initiatives and develop a deep understanding of e-commerce. The New Account Manager will play a key role in the long-term improvement of the Customer and Seller experience, as well as the success of the marketplace. Responsibilities include prospecting the market to generate leads, leading negotiations with Sellers and supporting their growth and long-term success on the marketplace. This role will have a high degree of autonomy and will be able to lead and influence across a broad range of international projects. The ideal candidate will demonstrate a high degree of ownership and motivation to build a career in e-commerce. The ideal candidate is analytical, enthusiastic, self-motivated, detail-oriented, Customer-focused, and has the ability to handle ambiguity and influence at all levels of the organization. The position will be based in Leroy Merlin Italy Headquarters in Milan  (Rozzano), with a hybrid-format (remote-work and in-office).  Responsibilities Get a deep understanding of the internal and external variables that impact the marketplace (forecasting and planning sales growth, auditing and reporting key metrics, understanding trends) to identify category-specific market opportunities to improve Customer experience and grow the business; Prospect the market to identify, prioritize and manage a sales pipeline, lead negotiations and recruit high-potential Sellers onto the marketplace; Be a business partner for new Sellers, providing them with data-driven insights and advice to optimize their success on the marketplace; Conduct analysis of business opportunities to meet and exceed revenue, profitability and operations performance targets; Collaborate with Adeo international stakeholders to build common structures and generate synergies; Coordinate projects across the organization (coordinating with representatives within sales, IT, Retail, stores and finance) and communicate with internal and external parties, while meeting tight deadlines for high visibility projects.   ✅ Qualifications Basic Qualifications Bachelor’s Degree in Business, Engineering or related field from a top-tier university. 2/3 years of experience in consulting, e-commerce and/or retail/consumer product industries. Proficiency in both Italian and English. Proficiency in Excel. Domicile close to Milan or availability to transfer in short time. Highly organized and results oriented with a high degree of ownership. Strong commercial and analytic skills. Strong written and verbal communication skills. External pitch/presentation skills and negotiation experience; Personal initiative and strong hands-on attitude along with creativeness, decisiveness and results-driven mentality for a business-focused way of thinking. Preferred Qualifications Experience in building relationships and driving growth with business partners. Proficiency in SQL, Python, VBA. French knowledge is a plus. Adeo is an equal opportunities employer. We welcome applications from all members of society and believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to collaborate, learn, invent, build and succeed.
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