Who we are? HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. What can we do together? If you are seeking for an ambitious environment to develop and grow, eager to apply your Project Management skills to drive de business forward, then this is the job for you! We are currently looking for a colleague within our Configuration Services Delivery team, responsible for end to end management of the Personal Systems products customization from the customers requirements collection phase up to the design , implementation, testing and delivery to customers. Based in Grenoble, you will be acting within a very dynamic and international environment: Factories in China, Business teams in Europe and Asia, Engineering teams in the US. Key Responsibilities Lead multiple projects from getting customer services requirements to enabling orderability, meeting overall TAT and quality goals. Provide consultancy to sales team on identifying the right services and solutions according to customer`s requests. Involve the right stakeholders, set the right expectations, communicate process steps and timelines. Participate in Requests for Proposals (RFPs) and Solution Design with customer and HP teams, assist in opportunity qualification and risk assessment. Acts as Subject Matter Expert (SME) providing guidance related to configuration services and engagement process. Run feasibility with relevant teams to find out if the customer`s requirements are feasible. Drive and coordinate the services delivery with WW Engineering team, Product Data team and factory teams Track the details about the project progress, drive the communication with customer and sales. Coordinate the proof of concept with the customer and factory. Manage escalations effectively (if technical problem, delay or customer escalation) by driving the resolution plans Who you are? Bachelor's or Master's degree in Supply Chain, Logistics, Engineering, Computer Sciences, or equivalent field Experience 1+ year in IT industry and/or Supply Chain Customer engagement related experience would be an advantage Knowledge and Skills Required Strong planning, organizational and time management skills. Project management skills and associated tools (i.e MS Project) Ability to effectively manage multiple projects simultaneously. Strong analytical and problem solving skills. Excellent verbal and written communication skills; fluent in English and French. Ability to effectively communicate plans, proposals, and results. Strong leadership skills (driving attitude, results oriented, proactive follow-up). Demonstrated business acumen, understanding of business strategy. Apprenticeship starting date : as soon as possible for up to 2 years contract #apprenticeship2023