Intern - Sales & Relationship Management Support Team - CRM System Project

Student / Recent Graduate
Deutsche Börse Group

The Job

Learn. Develop. Grow. But always: Share value Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We're excited about the future because we are the ones shaping it. Let´s do this together by sharing value! Who we are Tracing its origins to 1585, Deutsche Börse Group has become one of the world's leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What's your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations. Luxembourg Your career at Deutsche Börse Group Your area of work: As an Intern in the Investment Funds Services Area, you will be joining the Sales and Relationship Management Support team and supporting them in a project-based internship related to the CRM system. This internship provides you with an opportunity to gain valuable hands-on experience and to apply the theories learned in your academic studies in a practical setting while working alongside our international team. Your responsibilities: Maintenance and upkeep of the CRM system: This includes monitoring, updating the database, and implementing the newest information from our Sales & Relationship Management colleagues Data analysis and reporting: You will be responsible for monitoring and analyzing data within the CRM system to identify trends and patterns, and for creating reports to monitor the system's performance. Streamlining processes and workflow: You should review and optimize existing processes and workflow within the CRM system to allow for more efficient usage of the system. User training and support: As part of your responsibility, you will ensure that CRM system users are adequately trained and supported to ensure optimal usage of the system. This also includes answering questions and providing solutions to problems. Your profile: • You are enrolled in a Bachelor's or Master's Degree programme with a recognized institution focusing on Business Administration or Economics and can provide an internship agreement OR have graduated with a Bachelor's degree or similar for no more than 6 months • We are looking for driven and creative individuals with excellent communication skills • Interest in Investment Funds topics • Precise and structured working style • Enjoys to work in a team and independently • Able to work in project mode • Good/advanced technical skills (Excel, Power Point) are mandatory. • Proficiency in written and spoken English is mandatory. Knowledge of French, German or another language would be an asset. Start date: 1st of March 2023 Duration: 6 months full-time We look forward to receiving your CV and Cover Letter in English!

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Deutsche Börse Group