Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide. Airbus Commercial Aircraft is looking for a Service Bulletin Illustrator (f/m) to join our Customer Services Retrofit Solutions Production based in Toulouse, France. Joining us is not only joining our organization, it's about investing yourself in our challenges, our codes and your own professional development. We are authoring Service Bulletins to establish and deliver, for all fleets, timely and consistent retrofit solutions. We are contributing to projects, to pioneer the future and be actively part of the next generation of Service Bulletin. In that respect, a vacancy for a Service Bulletin Illustrator has arisen within Airbus Commercial Aircraft in Toulouse Blagnac. Your working environment: Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities! How we care for you: Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis. Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services. Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application. Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your challenges: Responsible for producing or revising service bulletins' illustrations in accordance with defined processes and procedures according to program and schedule requirements. Define appropriate man-hours to complete service bulletin embodiment. Define figures, tables, and charts to be included in service bulletins. Support the service bulletin designer as required to ensure quality of illustrations included in service bulletin. You will work on a transnational team (illustration plateau gathering american, french, german and indian illustrators). Provide support as required to internal and external stakeholders (customers, subcontractors). Support Quality initiatives established by Service Bulletin group in order to decrease the number of Service Bulletin revisions and airline queries. Support process improvements, quality improvement initiatives, etc. Perform Quality checks on peer's work utilizing the service bulletin's illustrations process, user guides, etc. Perform Quality checks on external Subcontractors and ensure quality is maintained. Support the overall Quality plan in regards to external Subcontractors. Participate/lead open discussions regarding ways of working and on-going projects - support/lead any ongoing improvement initiatives in line with business needs. Contribute to innovative projects to be part of pioneering the future of retrofit solutions ( Full 3D, Augmented Reality,...). Coordinate with other Airbus departments on as needed basis. Your boarding pass: One year in aircraft customer service field (Tech Data experience, Engineering experience), one year of experience in illustration production, or one year of experience in an engineering classification. Ability to read/write/speak English. Proficiency with G Suite. Team oriented - ability to work as a member of a team with other departments locally and internationally. Ability to communicate effectively (written and verbal) with both internal and external customers in a professional manner. Ability and experience to lead multi-discipline projects. Minimal type of CAD software experience is desired (preferably Tech Draw). Airbus experience with various Airbus programs (A380, A350, LR, SA, ....) utilizing applicable design and Digital Mock Up (Trend, Novodesk, 3Djuump) consulting tools is desired. Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions. Take your career to a new level and apply online now!