CRM & New Marketing Channels Manager

Lisbon (Portugal)
Student / Recent Graduate
Emma - The Sleep Company
Business & Management

The Job

Ready to lead, disrupt and reinvent the sleep industry? We are Emma - The Sleep Company . Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you. What you'll do : Develop and execute the CRM strategy for Emma in your assigned markets, ensuring that it is aligned with our overall business objectives. Manage and optimize customer communication channels, including email, push notifications, and SMS, to increase customer engagement and revenue. Work with cross-functional teams, including marketing, product, and technology, to implement new CRM initiatives and campaigns. Continuously monitor and optimize the effectiveness of our CRM campaigns and initiatives through data analysis and testing. Be the responsible for testing new market channels in your assigned markets, contributiing with out-of-the-box ideas and implementing them Collect and analyze customer data to identify key insights and opportunities to improve customer engagement and revenue growth. Develop and implement customer segmentation strategies that enable personalized messaging and experiences for different customer groups. Who we're looking for: You have a Bachelor's degree in marketing, business, or a related field. You have2 years of experience in CRM or related roles. You posses strong analytical skills with experience using customer data to drive insights and decision-making. Your communication skills are excellent and you have the ability to effectively collaborate with cross-functional teams. You posses a strong sense of ownership, independence, and initiative. What we offer : A combination of personal and company growth to accelerate your career and help you reach your goals. The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team. Responsibility and decision-making authority from day one-you'll create an impact with new, innovative ideas and help shape our company DNA. To work and learn from experts in diverse fields and get to know your team members at exciting company events. Become an Emmie Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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Emma - The Sleep Company