Retail Operations Manager - (French speaking)

Lisbon (Portugal)
Student / Recent Graduate
Emma - The Sleep Company

The Job

Ready to lead, disrupt and reinvent the sleep industry? We are Emma - The Sleep Company . Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you. Your mission, if you accept it : You are our first contact point for our B2B clients and internal operations. You take over the coordination with our suppliers and logistics suppliers. You coordinate all the expedition process of our products, from the manufacturer to the final customers. You are responsible for the good execution of our B2B clients' request, the processing of entering orders and claims, the follow-up and supervision of the orders and dates of delivery. You control and analyze the relevant KPI. You are responsible for the maintenance of system data. You work closely with key accounts management and sales managers. In your toolbox : You studied in the domains of business and/or logistics. You are a fast learner; you have an analytical approach of new tasks and problems. New projects stimulate you and challenges motivate you. You are conceptually strong and very organized. You work independently, autonomously and in a structured way, and you are process oriented. You have very good English proficiencies; you have a good team spirit. Good knowledge of MS Office, especially Excel. What Emma can Bring you Part of the wonderful French team operating on both Frankfurt and Lisbon offices A full autonomy from day one, we will always be there to give you advice when needed The opportunity to collaborate with multinational teams The possibility to build up your network with experts, key accounts partners and stakeholders all over Europe A friendly environment in our Frankfurt office. Your dog can join as well ! All the tools you need to build up your project and to reach your targets Always something to do, to learn. We swap team often to share best practices Become an Emmie Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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Emma - The Sleep Company